USU Cares

All-Inclusive and Comprehensive Support

Get expert assistance from our customer success team

Access our 24/7 resources for support anytime

Benefit from our free trainings and office hours

USU Care Portal Features

Extensive Resource Library

Access a wealth of resources, including video tutorials and FAQs, designed to empower you to make the most of our products. Our library is continuously updated to address your evolving needs and challenges.

Customer Success Managers

Our dedicated team is available to address any issues and answer questions. Contact us directly for prompt and reliable assistance whenever you need it.

USU Community

Join a vibrant community of educators dedicated to sharing best practices, tips, and success stories with our exclusive Teacher Forums and Training Tuesdays. Take advantage of networking opportunities, participate in discussions, and collaborate with peers.

Access the USU Care Portal

For Existing Customers only. Access using your Canvas teacher login.

"USU gives us incredible attention and incredible support. The ongoing support has been tremendous; I’ve never seen a vendor work so hard for a client.”

Eastern Shore Community College, Virginia

“The staff is readily available. It is all very helpful and very supportive"

New York City District 75

“USU is committed to supporting my staff."

New York City District 75

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Chat with Cari

Cari is a Customer Support bot that can answer questions about implementing and facilitating University Startups. She does not have knowledge on specific courses or clients. If Cari cannot answer your question, please visit the USU Care portal for other support methods!

USU Care